Terms of service

By creating an account, ordering hardware, or otherwise using the TapReceipt service (“Service”) you agree to these Terms with TapReceipt B.V., a private limited company registered in the Netherlands under KVK 89124021 (“TapReceipt”, “we”, “us”).

If you accept these Terms on behalf of an organisation, you represent that you have authority to bind that organisation. The organisation, not the signing individual, is the customer (“Customer”, “you”).

TapReceipt is a digital-receipt service composed of (a) hardware NFC pucks, (b) a hosted API and dashboard, and (c) wallet integrations with Apple Wallet and Google Wallet.

We may release new features, deprecate old ones with 90 days notice, and adjust the API in a backwards-compatible manner without notice. Breaking changes happen on a versioned schedule we publish in our Changelog.

You are responsible for the security of credentials issued under your account. We strongly recommend SSO and per-employee accounts. You are liable for actions taken under credentials issued to you.

Subscription fees are billed monthly or annually in advance, in EUR, exclusive of VAT. Hardware is invoiced separately. All fees are non-refundable except where required by law.

If a payment fails we will retry for up to seven days before downgrading the account. We will not stop resolving already-issued receipt URLs as a result of payment failure.

You will not use the Service to issue receipts for transactions that did not occur, to misrepresent merchant identity, or to evade tax obligations. You will not attempt to extract data about other customers.

Your data is your data. Our software, hardware designs, brand and documentation are ours. You receive a non-exclusive, non-transferable licence to use the Service for the duration of the subscription.

We provide the Service with reasonable care. To the maximum extent permitted by law we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Our aggregate liability under these Terms in any twelve-month period is limited to the fees you paid us in that period. We are not liable for indirect, incidental, special or consequential damages, except where such limitation is prohibited by law.

You can terminate at any time from the dashboard. We can terminate for material breach with 30 days written notice, or immediately for non-payment, illegal use, or compromise of the Service.

On termination we will stop billing, retain the data we are required by law to retain, and provide an export within 30 days on request.

These Terms are governed by the laws of the Netherlands. The courts of Amsterdam have exclusive jurisdiction, except that we may bring proceedings in the jurisdiction of your registered office to enforce unpaid invoices.

We may update these Terms with at least 30 days notice. Material changes are highlighted in-product and by email. Continued use after the effective date constitutes acceptance.